customer relationship management

4 Ways A Customer Relationship Management (CRM) Solution Can Make Your Business More Productive

Category :

Business, Software

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As a business grows, owners and managers become more involved in operations and employees issues, and less involved with their customers. They begin to lose the ability to relate to their customer on a timely, personal level. Yet, effectively managing customer relationships is a key to profitability and success. So how does a small to… Read More

Are You Thinking About a New CRM Solution? Here’s What You Need to Know

Category :

Business, Management

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In today’s competitive environment, keeping customers isn’t easy. Many customers change vendors simply due to a lack of consistent contact or follow through. The Internet has lowered the cost of switching and in this increasingly competitive environment; businesses must find new points of differentiation, not only in products but also in customer experience. That said,… Read More